Privacy Statement

1. Introduction

Norton Manufacturing, LLC DBA Miltech Manufacturing (“Miltech Manufacturing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website, miltechmanufacturing.com (the “Site”).

This Privacy Policy describes how we collect, use, and share personal information when you visit our Site, contact us, submit an inquiry, request a quote, or otherwise interact with us through the Site.

2. Personal Information We Collect

We may collect the following types of information:

Information you provide directly, including:

• Name
• Email address
• Phone number
• Company name
• Project details, quote requests, or inquiry information
• Files, drawings, models, specifications, or other materials you choose to submit

Information collected automatically, including:

• IP address
• Browser type and version
• Device information
• Referring website or source
• Pages visited and time spent on the Site
• Interaction data
• Cookies and similar tracking technologies

3. Submitted Files and Intellectual Property

If you submit drawings, models, specifications, or other project materials to Miltech Manufacturing, you represent that you have the right to provide those materials for quoting, review, and manufacturing-related purposes.

You retain your intellectual property rights in your submitted materials, except for the limited rights necessary for Miltech Manufacturing to review your request, communicate with you, prepare quotes, evaluate manufacturability, and perform requested services if your project is accepted.

Miltech Manufacturing will not use submitted customer designs for public marketing or promotional purposes without permission.

4. Controlled or Regulated Technical Data

Manufacturing inquiries may involve sensitive technical information. Controlled or regulated information, including but not limited to CUI, export-controlled data, or ITAR-restricted technical data, should only be transmitted through communication channels specifically approved by Miltech Manufacturing.

Please do not submit such information through general website forms or unsecured channels unless expressly instructed to do so by Miltech Manufacturing.

5. How We Use Your Information

We may use your information to:

• Respond to inquiries and quote requests
• Communicate with you regarding products, services, or projects
• Review project requirements and evaluate manufacturing opportunities
• Provide requested services or support
• Improve Site functionality, performance, and user experience
• Monitor Site usage, security, and reliability
• Screen inquiries for fraud, abuse, or security risks
• Send service-related follow-up communications
• Send marketing communications where permitted by law, subject to your opt-out rights
• Comply with legal obligations and protect our rights

6. Sharing Your Information

We do not sell your personal information.

We may share your information only as reasonably necessary:

• With service providers that support our website, communications, analytics, hosting, security, or business operations
• With affiliates, vendors, subcontractors, or partners where reasonably necessary to support your request or perform a project
• To comply with applicable law, regulation, legal process, or lawful governmental request
• To protect the rights, property, or safety of Miltech Manufacturing, our customers, or others

7. Cookies and Analytics

We may use cookies, logs, analytics tools, and similar technologies to understand how visitors use our Site, improve performance, maintain security, and support website functionality.

You may adjust your browser settings to disable cookies. However, some Site features may not function properly if cookies are disabled.

8. Data Retention

We retain personal information for as long as reasonably necessary for business, operational, legal, recordkeeping, or security purposes, unless a longer retention period is required or permitted by law.

If you request deletion of your information, we will evaluate and process that request subject to any legal, contractual, operational, or record-retention obligations.

9. Your Choices

You may have the right to:

• Opt out of marketing communications
• Request access to the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information, subject to applicable limitations

To make a request, please contact us using the contact information below.

10. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties.

12. Children’s Privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, operations, or legal requirements. Any updates will be posted on this page with a revised effective date.

14. Contact Information

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Miltech Manufacturing
Email: info@miltechmanufacturing.com
Website: miltechmanufacturing.com